We respect your privacy and are committed to protecting it. This Privacy Policy describes the types of information we may collect from you when you visit our websites, use our mobile applications, shop at our stores, use our products, access our services, participate in our programs, or otherwise interact with us. It also describes how we use and disclose the information we collect, how we protect information from unauthorized use or disclosure, and the choices you have regarding our collection and use of such information. Additional practices or terms may apply to special offers, promotions, contests or specific services, such as those provided by our pharmacies. You should also refer to any separate notices we provide regarding those terms or practices.
By accessing our website to obtain information or services; by providing solicited or unsolicited personal information to us online, at any of our retail locations, or through one of our mobile applications (“apps”); by enrolling in one of our customer loyalty or other programs, or through other means, you are consenting to our use of such information, subject to applicable laws, and agreeing to the terms of this Privacy Policy.
We define the term “personal information” to mean any information that we directly associate with, or use to identify, a specific person. This may include information such as an address, phone number, email address, or fax number; a user name or other online registration information; a financial account or credit card number, and transaction information or purchase history, when associated with a person’s name. Personal information does not include “aggregated information,” which is information that we collect about a group or category of persons or services. It also does not include “de-identified information,” which is information from which we or our agents have removed any information that can be used to specifically identify a person. This policy does not restrict or limit our collection, use, or disclosure of aggregated or de-identified information.
We may collect your personal and other information described below in various ways, including, but not limited to, the following:
Most Internet browsers allow you to remove or manage cookie functions and adjust your privacy and security preferences. For information on how to do this, access the “help” menu on your Internet browser. Flash cookies operate differently than browser cookies and cookie management tools available in a web browser may not remove Flash cookies. To learn how you can manage your Flash cookie settings, please visit Adobe’s website. Please note, however, that disabling our cookies may result in your inability to take full advantage of all of the features of our services.
We also offer AdChoices on some of our websites which provides you with the ability to opt out of certain third party services that may involve tracking. For more information, click on the AdChoices link listed under “About This Site” on our websites that offer this service.
Currently, our web servers do not recognize or respond to “Do Not Track” signals. Our websites and mobile applications may continue to collect information in the manner described in this Privacy Policy.
We may use your personal information for a variety of purposes, including but not limited to:
We do not sell or rent your personal information to third parties in the ordinary course of our business, nor do we disclose to them the personal information we collect for their own direct marketing purposes. However, upon the occurrence of certain corporate transactions, we may disclose or transfer your personal information as described under the “Certain Business Transfers” section below. We may also share your personal information with our parent or affiliated companies for their use in a manner similar to the purposes described in the “Our Use of Personal Information” section above. Though not an exhaustive list, our most common practices with respect to the disclosure of personal information are described below.
HEALTH INFORMATION/PHARMACIES
We collect protected health information in our capacity as a pharmacy health care provider, which includes your prescription and personal information, prescription history and profile for fulfillment of pharmacy orders, and other health-related information that you, your doctor, or your insurance carrier provides to us. This information is most often used to process your prescriptions, provide you with health care information or services, or to contact you with questions and respond to your inquiries pertaining to our pharmacy services. The information collected or maintained by our pharmacies is subject to our Notice of Privacy Practices that more specifically describes how we may use or disclose your protected health information. You may click here to access our Notice of Privacy Practices. A copy may also be obtained from any of our pharmacies or by contacting us (see the “How to Contact Us” section below).
TEXT MESSAGING SERVICES
When you sign up for one of our text messaging programs, you are expressly consenting to receive text messages on your cell phone or other mobile device about our products, services, and/or programs which may be sent by automated means. Text messages will only be sent to the mobile phone number used to opt into the applicable text message program. Some programs may send you up to the specified number of messages per month, dependent on the program, and each program in which you enroll will increase the total number of messages you receive each month. Details on how many messages you should expect to receive are provided at the time of enrollment. In some instances, you may have the opportunity to reply to a message, which may result in additional response messages. Your consent to enrollment in any text message program is not a condition of purchase. For information about a text message program you may text HELP to the applicable short code.
Message and data rates may apply. This means that your carrier may charge you for each message we send to you or that you send to us. It is your responsibility to know whether your carrier will charge you a per-message fee. We do not charge a fee for our text message programs and assume no responsibility for charges by your carrier you may incur when you sign up to receive text messages from us.
You may opt out of a text message program at any time by texting the word STOP to the applicable short code from an enrolled device. You will receive a final confirmation message that will confirm that you will no longer receive text messages from the applicable text message program unless you opt back into such program. Different instructions may apply to health care text messages related to our pharmacy services.
Our websites are not directed to, and we do not intend to, or knowingly, collect or solicit personal information online from children under the age of 13. We encourage parents or guardians to participate in and monitor their children’s online activity. If a child under 13 has provided personal information to us without parental or guardian consent, we encourage the child’s parent or guardian to contact us (see the “How to Contact Us” section below) to have the information removed from our systems. If you are under the age of 13, do not provide us with any personal information either directly, on any website bulletin boards, or by other means.
We may provide mobile applications intended for use by children under the age of 13, however we do not collect or solicit personal information from children who use such mobile applications. This Privacy Policy does not apply to, and references in this Privacy Policy to our mobile applications do not include, our mobile applications intended for use by children under the age of 13.
We do not maintain all of your personal information in a form that you can access or update, and some items, such as transaction records, may not be changed. Accordingly, we will determine and may limit what may be accessed and how, and we may keep a record of changes (including deletions) and disclose them for lawful purposes. We keep your personal information for as long as we think is necessary or advisable, and we reserve the right to retain it to the full extent not prohibited by law. You may review your personal information that is readily accessible or contact us to request that it be updated by contacting our Customer Interaction Center (see the “How to Contact Us” section below).
We use various physical, electronic, and procedural measures designed to protect your personal information from unauthorized access, disclosure, or misuse. We use strong encryption when transmitting your sensitive personal information. However, because no data security systems are completely secure, we do not warrant that any personal information that you provide to us will be secure or safe from unauthorized access. If you provide any personal information to us, you do so at your own risk.
For your information and convenience, our websites and mobile applications may contain links to websites operated by third parties. When you visit third party websites, such third parties may collect information about your visit and use it to provide advertisements to you. This Privacy Policy does not apply to, and we are not responsible for, the practices of third parties that collect your personal information. Each of these linked websites may maintain its own policies about the collection, use and protection of your personal information. We encourage you to review the privacy policies of such third parties to learn about their information practices and security measures.
We will modify this Privacy Policy if our practices change. We will notify you of such changes by posting the modified version on our website and indicating the date it was last modified, and if the changes are significant, we will provide a more prominent notice (including by email in certain instances). The date this Privacy Policy was last modified is at the top of this page. We encourage you to visit our website periodically to view the latest version of this Privacy Policy.
We may send you email messages, direct mail offers, or other communications regarding products or services unless you specifically ask us not to do so when you access our websites or mobile applications, or change your preferences by updating any accounts you may have with us. At any time, you may elect to discontinue receiving commercial messages from us by submitting an opt-out request when applicable (see the “How to Contact Us” section below) or by following the instructions in the form of the communication you received, as described below. We will endeavor to process your opt-out request in a commercially reasonable time.
We are based in the United States. When we obtain information about you, we may transfer, process, and store such information in the United States and other countries. By using our websites and mobile applications, you consent to the transfer to, and to the processing and storage of your information in, countries outside of your country of residence, which may have different data protection laws than those in the country in which you reside.
If you have questions or comments about this Privacy Policy or other privacy-related matters, you may contact us as follows:
Store Support Center
United Supermarkets, LLC
7830 Orlando Ave.
Lubbock, TX 79423
Call our Store Support Center at 1-877-848-6483.
